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Annie Lauzon. Strategic consulting

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Mini-assessment

Where are your best opportunities?

This mini-assessment helps you quickly step back and look at different aspects of your business. About 3 minutes. No complicated numbers to prepare. Just answer based on your current reality.

You’ve already completed your mini-assessment — your answers were kept.

01 · Sales & conversion

After a consultation without a purchase, is a follow-up made?

Systematically Often Sometimes Rarely Never

Does your team use a structured approach to uncover the client’s needs?

Very structured Fairly structured Varies by person Not very structured Not at all

Do you roughly know your consultation → sale conversion rate?

Yes, precisely Approximately Very little No

02 · Profitability & optimization

Do you know the real profitability of your main services?

Yes, precisely Approximately For some only Very little Not at all

Are your devices and services used to their full potential?

Yes Mostly Some are underused Several are underused I don’t know

Before adding a new service or device, do you analyze its financial potential?

Always Usually Sometimes Rarely Never

03 · Team & processes

Are roles and responsibilities clearly defined?

Very clearly Fairly clearly Variable Not very clearly Not at all

Does your team follow similar processes for inquiries, consultations and follow-ups?

Always Usually It depends on the person Rarely No defined process

Does your team spend a lot of time on repetitive tasks?

Very little A little Moderately A lot Enormously

04 · Client experience & loyalty

Do you have a structured process to follow up with clients after their visit?

Yes, automated Yes, systematically Occasionally Rarely No

Do you reactivate clients who haven’t returned in several months?

Systematically Regularly Occasionally Rarely Never

Is the client experience consistent, regardless of who responds?

Very consistent Generally consistent Variable Very variable I don’t know

05 · AI & efficiency

Do you currently use AI or automation in your operations?

Yes, several uses Yes, a few Very little No I don’t know how to integrate it

Could some tasks be automated?

Very few A few Several Many I don’t know

Does your team still manually handle tasks like follow-ups, reminders, replies or data entry?

Rarely Occasionally Regularly Very often Almost always

Mini-assessment

Your mini-assessment

Based on your answers, here is an overview of your main opportunity areas.

Your two priorities

Your business already seems well structured across several areas.

Your mini-assessment doesn’t reveal any major weakness. That said, there may still be opportunities to optimize what’s already working or to prepare your next growth step.

Tell me about your project

Want to understand what’s behind your results and where to start?

Tell me about your project

Almost done

See my result

Your answers are saved. Enter your details to display your personalized result.

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DermaSens Solution Inc.

Independent strategic consulting for clinics and businesses. Understand before recommending. Optimize before adding. Measure before investing.

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